Author

Louise Downe

Link

https://www.amazon.com/Good-Services-Decoding-Mystery-Service/dp/9063695438/ref=sr_1_1?crid=2AM1WFY0WX8NY&keywords=good+services&qid=1640911570&s=books&sprefix=good+services%2Cstripbooks%2C155&sr=1-1

Rating

⭐️⭐️⭐️

Notes

Simple straightforward book that does a great job breaking down what a service is and the ingredients of a service that is human focused in the way it’s designed.

Status

Read

Type

ProductBusinessPaper BackHumanity